From intake to outcome record.
Here's exactly what happens when you process an STR request through Reposia — from the first form field to the recorded NDIA outcome.
Capture participant and carer context
A structured seven-step form captures everything the readiness engine needs: participant disability details, NDIS plan information, carer relationships, informal support hours, existing formal supports, and the functional impact on the caring arrangement.
- Participant name, NDIS number, and disability type
- Primary carer and caring relationship
- Informal support hours and carer health context
- Existing formal supports (SIL, ILO, MTA flagging)
- Functional impact on daily life and caring capacity
Upload and classify supporting documentation
Evidence files are attached to the request and classified using a five-tier evidence hierarchy — from allied health reports and clinical assessments (Tier 1) through to informal statements and declarations (Tier 5).
- Tier 1: Allied health reports, clinical assessments
- Tier 2: GP letters and medical documentation
- Tier 3: Formal carer capacity assessments
- Tier 4: Informal support plans and care plans
- Tier 5: Statutory declarations
Automated readiness scoring and gap detection
The readiness engine evaluates evidence across six domains and runs five hard-gate exclusion checks. The result is a readiness percentage, an outcome band, and an actionable list of evidence gaps — all visible before you submit.
- 6 domain scores: carer sustainability, functional impact, justification, duplication risk, supervision safety, informal support
- 5 hard gate checks run automatically
- Outcome band: Strongly Supported / Moderate / Weak / Redirect
- Child STR criteria assessed separately
Internal review before submission
The request moves through a structured workflow: Draft → In Review → Awaiting Evidence → Ready → Submitted. Complex cases can be escalated as validation cases for senior review before submission.
- Structured status workflow with transition logging
- Internal notes hidden from plan managers
- Validation case escalation for complex requests
- Task list per request for team coordination
Generate structured submission documents
Documents are generated from the structured request record — not from blank templates. Six document types are available, editable before export, with full version history. PDF and DOCX export.
- Support letter for NDIA submission
- Plan manager email
- Assessment summary and evidence report
- Full submission package
- Progress note
Record outcomes and maintain audit records
After submission the request status reflects the NDIA outcome: NDIA Funded, NDIA Declined, or Closed. Outcome data feeds the readiness analytics dashboard so your team can track evidence readiness rates and identify patterns.
- Status: Submitted → NDIA Funded / NDIA Declined / Closed
- Outcome recorded against the request record
- Readiness Analytics dashboard shows evidence quality trends
- Full audit trail retained with every request
See the full workflow in context.
A demo session walks through the platform using a realistic STR scenario — from blank intake form to generated documents.
Book a demo