Platform features

Every tool your team needs for STR submissions.

No more guessing what evidence is missing. No more generic templates. Reposia tells you exactly where each request stands — and what needs to happen next.

Readiness EngineEvidence ScoringDocument GenerationAudit TrailReadiness Analytics

Readiness Engine

Live readiness scoring across eleven evidence domains

Every field you complete updates a live readiness score — weighted across carer sustainability, functional impact, informal support, duplication risk, supervision safety, justification alignment, and five additional readiness domains. Five hard gate exclusion checks run automatically before submission.

11 weighted domains5 hard gate checksReal-time scoring
Readiness Engine
82% · Moderate
Carer Sustainability78%
Functional Impact91%
Informal Support83%
Duplication Risk65%
Justification60%
Safety88%

⚠ 2 hard gate checks triggered

Carer sustainability insufficient · Value for money statement missing

Submission Readiness

Know what is missing before you submit

The Submission Readiness panel gives each request a clear status: what evidence is strong, what is weak, and what is absent. Evidence is classified using a five-tier system — allied health and clinical assessments through to informal declarations.

5-tier evidence classificationGap list at intakeAll roles see it
Submission Readiness

82%

Overall readiness

Moderate

Evidence gaps detected

Functional impact assessment
Carer health documentation
Informal support evidence
Value for money statement
Allied health report (Tier 1)

Document Generation

Structured documents generated from request data

Reposia generates documents from structured request data — not from blank templates. Six document types available including support letters, plan manager emails, assessment summaries, and submission packages. PDF and DOCX export with full version history.

6 document typesPDF + DOCX exportVersion history
Document Generation4 of 6 documents
STR Support Letter
Generated
PDFDOCX
Plan Manager Email
Generated
PDFDOCX
Evidence Summary Report
Draft
PDFDOCX
Assessment Summary
Generated
PDFDOCX

Participant Records

Centralised participant and support history

Participants are stored as named records with NDIS numbers, disability details, carer relationships, and support history. STR requests are linked to participants so you can see the full picture across time — including annual day-count tracking.

Full request historyDay-count trackingCarer records
Participant Records
SM

Mitchell, Sarah

NDIS 430 921 482 · Plan ends Mar 2026

Active

4

STR Requests

3

Funded

21/28

Days Used

Request history
STR-2024-1028May 2026In Review
STR-2024-0891Jan 2026NDIA Funded

Role-Based Workflows

Access scoped to what each role needs

Five roles with distinct access profiles: Provider Admin, Provider Staff, Support Coordinator, Plan Manager, and Super Admin. Plan managers see submitted and approved requests but not internal draft notes. Every action is attributed.

5 role typesScoped visibilityAdmin-managed invites
Role-Based Access
PA

Provider Admin

Full access

ReadWriteAdmin
PS

Provider Staff

Requests + Docs

ReadWriteAdmin
SC

Support Coordinator

Assigned requests

ReadWriteAdmin
PM

Plan Manager

Submitted only

ReadWriteAdmin

Audit Trail

A complete, immutable log of every action

Every status change, document generation, note addition, file upload, and team action is written to an append-only audit trail. Filterable by action type, searchable by user. Records include acting user, timestamp, old and new values.

Append-only logEvery action capturedNDIS audit-ready
Audit TrailAppend-only
Score updated 74→82%08:42
A.Torres· Evidence review completed
Evidence file uploaded08:39
S.Mitchell· carer_health_report.pdf
Status → In Review08:35
A.Torres· Assigned for senior review
Gap detected08:31
System· Value for money missing

Validation Cases

Flag complex cases for senior review

Any request can be escalated as a validation case — flagging it for review by a senior staff member before submission. Validation cases are tracked separately, prioritised by complexity, and logged to the audit trail.

Escalation workflowPriority queuingSenior review gate
Validation Queue3 pending
High

Mitchell, S.

STR-2024-1028

Complex carer situation

High

Davies, J.

STR-2024-1025

SIL duplication risk

Med

Chen, W.

STR-2024-1019

Child STR criteria

Analytics

Track outcomes across your team

The analytics dashboard shows submission volume, outcome distribution, evidence strength trends, and request status breakdowns over selectable time periods. Identify patterns before they become systemic problems.

Outcome distribution30d / 90d / 12mTeam-level visibility
Analytics DashboardLast 30 days

47

Submissions

+12%

38

Funded

+8%

79%

Avg Score

+4%

Outcome distribution

Funded
Pending
Declined

See the platform in action.

Walk through a real STR request from intake to submission. We'll show you where your current process leaves gaps — and how Reposia fills them.

Book a demo